27-02-2016, 03:20 PM (This post was last modified: 27-02-2016, 03:34 PM by rajbr1981.)
On connecting to BSNL Broadband Services, many of the customers are getting the line connecting error codes, for this we are presenting some of the line connecting error codes with some possible solutions as follows.
Broadband Error Code 619 Error Code - 619 - The Port is disconnected
Error 619 often occurs when another application / process requires the same port as being used by the broadband / internet modem. In particular, fax software is often associated with error 619. Should you encounter error 619 whilst using fax software - disable the fax software and reboot.
The quick / common fix for Error 619 is to shut down / reboot, thus forcing the offending port to close.
To fix error 619, try the following steps
Restart / reboot PC. Wait until all applications have loaded before reconnecting.
Check all modem, phone cables and filters.
If error 619 persists - uninstall and reinstall your BSNL Broadband Modem. Sometimes, error 619 can be caused where old ISP modem software is conflicting with newer modem software, therefore, ensure that any old software is removed and retest the connection.
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Broadband Error Code 629 Error Code - 629 - The port was disconnected by the remote machine
Error 629 generally means that the remote computer (ISP) is closing / disconnecting the port. This might be due to incorrect connection settings such as incorrect username and / or password. Having checked these settings, if error 629 persists, it would be wise to check ISP server status for any server outages or other ISP related problems.
Having checked connection settings, ISP server status - the next step would be to check all modem connections, cables and broadband filters - followed by a PC and modem reboot. If Error 629 has still not cleared, you may wish to revert to either local or ISP technical support.
One such listing details the causes of Error 629 as follows
The modem driver is corrupt
The DUN connection is dialling an invalid access number
The modem is not attempting a compatible connection Authentication failure (invalid username or password) Invalid or corrupt DUN connection settings
Possible solution for Error 629
Restart your computer and wait until all applications have completely loaded before trying to reconnect. Recreate the Dial Up Connection. If your problem has still not been resolved uninstall and reinstall your Broadband modem.
Broadband Error Code 631 Error Code 631 – The port was disconnected by the user
With error 631, the user disconnected themselves - there is usually no fix required - just connect again. Error 631 is usually a one-off glitch, caused when connection is interrupted by the user or another program on the PC.
Possible solution for Error 631
Error 631 is usually a one-off error which happens when the connection is interrupted by the user or another program on the PC. In order to resolve Error 631, all that is usually required is a restart and to wait until all applications have completely loaded before trying to reconnect. Recreate the connection and usually - no more error 631.
In some circumstances, Error 631 can be caused by incorrect connection settings or by using the wrong modem or modem software. If a simple restart does not fix your error 631, check that the modem is correctly installed and connected, whilst ensuring that any old modem software has been uninstalled. If error 631 persists, technical support might be required or a google for error 631 to see if the forums have anything to offer.
Broadband Error Code 633 Error Code - 633 - The port is already in use or is not configured for Remote Access
Possible solution for error 633
Error 633 is similar to Error 619 error and is often caused by other applications attempting to use the broadband modem, incorrect connection settings and sometimes a corrupt modem driver.
Error 633 can usually be resolved with a PC restart. This works 50% of the time. Failing this, error 633 might require best the user to disable any Firewall Software. Try to connect again. Recreate the connection and finally, try uninstalling and reinstalling the Modem.
Possible solution for error 645
This problem tends to occur with users of Windows 98 or Windows ME and can often be resolved via the following steps
Recreate the Connection.
Windows 95/98 - This error can occur if the Require encrypted password option is enabled on the Server Types tab in the connection's properties, or an incorrect user name or password have been entered. (See Error Message "Error 645" Using Dial-Up Networking).
All versions of Windows - This error can occur if you are attempting to connect to a Windows 2000 domain that has had a RRAS (Routing and Remote Access Services) server log on without administrative privileges.
Broadband Error Code 650 Error Code 650 - The Remote Access server is not responding
It can occur if the ISP server modem/equipment is not set up properly.
Possible solution for error 650
The most likely reason for one of the above errors is a Network Problem, Consider the following steps
After receiving this error wait 15 minutes and then restart your computer. Once it has restarted wait until all applications have completely loaded before trying to reconnect.
If you receive the same error, check with your service provider for Network Outages. You may need to be patient.
If there are no network outages, the problem may originate from your computer. In this case recreate your connection and if this fails to resolve the problem, uninstall and reinstall your Broadband modem.
Broadband Error Code 651 Error Code 651 - Your modem (or other connecting device) has reported an error
Possible solution / fix for error 651
Error 651 usually points to a driver error or modem hardware failure.
To resolve Error 651, first ensure that the modem is correctly connected to the PC and telephone line, with all points covered with broadband filters.
Ensure that full connectivity is indicated on the modem.
Having checked these things and restart. If this does not resolve the error 651, go through an uninstall and reinstall of the modem software. Thereafter, if Error 651 persists, it's possible that the modem is faulty.
If the modem is the USB variety, try connecting to a different USB port on the PC or another PC entirely to confirm that it is not a problem with USB port. If Error 651 still persists, technical support is indicated.
Broadband Error Code 678 Error code 678 - There is no answer
Error 678 is usually associated with Windows XP and can normally be resolved by restarting and waiting until all applications have completely loaded before trying to reconnect.
Although ADSL modems do not dial to connect to the internet, error 678 - no answer - can still occur and sometimes results because there is an invalid number entered for the computer to dial.
The following steps are often indicated to fix Error 678
Click on the Start Menu and then select Run.
In the box which appears type the word command in order to open the command prompt and then click OK.
In the black command prompt window, type netsh interface ip reset log.txt and click on Enter on your keyboard, then type exit into the command prompt and then click on Enter on your keyboard.
Now restart your computer and reconnect to the Internet.