Computers BSNL Broadband Line Connecting Error Codes and Solutions

[rajbr1981]

Broadband Error Code 680
Error code - 680 - No dial tone
Error 680 usually means there is a problem receiving the Broadband signal at your modem and it has a great many potential causes.

The best way to resolve Error 680 is to work logically to rule out each potential cause.

The first consideration is to know if the broadband connection is actually live. Installing modem and modem software can result in Error 680 if the 'go-live' date has yet to be reached.
The next 'fault find' is to ensure that the modem is connected to the telephone master socket, whilst ensuring that all extension cables, phone splitters and all other devices have been removed.
Disconnect faxes, alarms and Sky TV (if connected) and once removed, attempt a broadband connection direct via the telephone master socket (ensuring that a broadband microfilter is being used. If Error 680 persists, try using a replacement microfilter (sometimes a cause of error 680).
The next thing to consider with Error 680 is electrical interference from cordless / digital phones and any other potential sources of electrical energy. Having ruled out all of these potential causes, one remaining consideration would be to update the modem drivers, which in most cases can be obtained from the manufacturers website.
If after these steps, Error 680 persists, technical support would be the next course of action.

[rajbr1981]

BSNL Broadband Error Code 691
Error code 691 - Access denied because username and/or password is invalid on the domain

With all Windows versions - Error 691 can occur if you use a bad username or password.

Remember in most instances the password is case-sensitive - you will not see the password, so if CAPS LOCK is not the way you expect it, you may have a problem with upper/lower-case.
It may also occur if there is a problem with your service provider's access equipment, or on a 'bad' connection where the modem is retraining. Can also occur with incorrect Connectoid settings.
If you get error 691 with a new account - you may not be using the correct username and/or password. Verify with your provider exactly what you need for your username and password.

[rajbr1981]

Broadband Error Code 718
Error code - 718 - PPP timeout

Indicates a PPP conversation was started, but was terminated because the remote server did not respond within an appropriate time. This can be caused by poor line quality or a problem with the server (ISP). This error can occur
when your modem has connected to the ISP and has sent username and password, but there is no response from the server. Sometimes, re-dialing will be successful.
Error 718 can also occur if your ISP account has expired, or if the username or password you are using is invalid. Error
718 can occur if you have LCP extensions enabled in the TCP/IP Properties of the connectoid and your ISP does not support LCP extensions.
Error 718 may also occur if you have one or more network cards in your machine, and the cards do not have TCP/IP protocol enabled, or if the TCP/IP settings are incorrect. (Go to Networking in Control Panel to examine the properties of your network adapters; or, if you are not using the network card(s), disable them in Control Panel->System->Hardware.)

[rajbr1981]

Broadband Error Code 721
Error Code 721- Remote PPP peer is not responding
Make sure your line is working by testing for a dial tone on your phone. Unplug, reboot and plug in again to ensure the driver has loaded. If there's still no joy, don't discount the possibility of a faulty modem.

More about Error 721

Error 721 generally means that there is a problem with the remote PPP - the PPP server resides with the Internet / broadband provider and is the computer at 'the other end of the line' that establishes connections to the Internet. The majority of Error 721 messages are caused by a 'problem' with the Internet service provider. Most Internet service providers have a number that can be called to check their service status. With Error 721 problems, it is therefore worth checking the ISP's service status before checking other possible causes.
Another possible cause of Error 721 messages can be displaced modem connections, adsl cables and / or broadband filters. If an Error 721 message has not been caused by the ISP, it would be prudent to check all such connections. Common advice is then to shut down both modem and PC and to wait 5-10 minutes before restarting them. Wait until all PC application have fully loaded before attempting to reconnect to the Internet.
Where there are no ISP service issues and all modems, filters, cables are correctly connected - another possible Error 721 fix would be to check all associated PC settings and to update / uninstall modem drivers, reboot and reinstall them again and whilst doing so - take care not to connect the modem until prompted to do so by the setup program.
Where no fix is found for Error 721, if time allows - wait 24 hours and try again or seek either local or ISP technical support.

All the major error codes in Broadband Services which we have discussed as above regarding DSL/ADSL Broadband Modem(CPE) line connecting has to be rectified mostly with the above solutions specified as above, even after it is not rectified, technical assistant should be attended to solve the problem.

[urpussysucker]

Nice Info & thanks for sharing!