27-02-2016, 03:24 PM
Broadband Error Code 680
Error code - 680 - No dial tone
Error 680 usually means there is a problem receiving the Broadband signal at your modem and it has a great many potential causes.
The best way to resolve Error 680 is to work logically to rule out each potential cause.
The first consideration is to know if the broadband connection is actually live. Installing modem and modem software can result in Error 680 if the 'go-live' date has yet to be reached.
The next 'fault find' is to ensure that the modem is connected to the telephone master socket, whilst ensuring that all extension cables, phone splitters and all other devices have been removed.
Disconnect faxes, alarms and Sky TV (if connected) and once removed, attempt a broadband connection direct via the telephone master socket (ensuring that a broadband microfilter is being used. If Error 680 persists, try using a replacement microfilter (sometimes a cause of error 680).
The next thing to consider with Error 680 is electrical interference from cordless / digital phones and any other potential sources of electrical energy. Having ruled out all of these potential causes, one remaining consideration would be to update the modem drivers, which in most cases can be obtained from the manufacturers website.
If after these steps, Error 680 persists, technical support would be the next course of action.
Error code - 680 - No dial tone
Error 680 usually means there is a problem receiving the Broadband signal at your modem and it has a great many potential causes.
The best way to resolve Error 680 is to work logically to rule out each potential cause.
The first consideration is to know if the broadband connection is actually live. Installing modem and modem software can result in Error 680 if the 'go-live' date has yet to be reached.
The next 'fault find' is to ensure that the modem is connected to the telephone master socket, whilst ensuring that all extension cables, phone splitters and all other devices have been removed.
Disconnect faxes, alarms and Sky TV (if connected) and once removed, attempt a broadband connection direct via the telephone master socket (ensuring that a broadband microfilter is being used. If Error 680 persists, try using a replacement microfilter (sometimes a cause of error 680).
The next thing to consider with Error 680 is electrical interference from cordless / digital phones and any other potential sources of electrical energy. Having ruled out all of these potential causes, one remaining consideration would be to update the modem drivers, which in most cases can be obtained from the manufacturers website.
If after these steps, Error 680 persists, technical support would be the next course of action.